Case Manager- Behavioral Health Homes Program (Temporary to Permanent)

Posted: 05/28/2024

How to Apply:
Please go to the Sound Community Services, Inc. Job Opportunities website, https://soundcommunityservices.org/job-opportunities/ , and select the posting for which you would like to apply. Be sure to attach your resume and cover letter.

$1,000.00 Sign-On Bonus ($250.00 in first paycheck, $750.00 after successful completion of new-hire probationary period)!

Compensation:  $21.16/hour

*And, individuals who are bilingual in Spanish and English (proficiency test required) also earn an additional $0.50/hour! 

COMPETITIVE BENEFITS PACKAGE (Available to full time, temporary employees after 6 months of employment)

  • Generous PTO package:
    • 13 paid federal holidays annually
    • 5 paid personal/floating holidays annually
    • Sick time
    • Up to 20 Vacation days per year!!
  • Company-paid Life Insurance
  • Company-paid Accidental Death & Dismemberment Insurance
  • 401K Available
  • Opt-in benefits available: Aflac, Pet Insurance, Employee/Spouse/Child Life Insurance, and Long-Term Disability
  • Plus, Medical, Dental, & Vision Insurance!

Who We Are:
Sound Community Services, Inc. (SCSI) inspires hope by empowering our diverse community to find healing and growth!

Sound Community Services, Inc. is a private, not-for-profit organization dedicated to educating, assisting, and supporting individuals with persistent mental illness and substance use disorders.

We work tirelessly to create a culture and environment in which recovery and wellness are possible.

Who You Are:
Sound Community Services, Inc. is seeking team members whose mission is to display compassion, accountability, respect and excellence in our communities. 

We are seeking a temporary Case Manager for our Behavioral Health Homes department. While this position is temporary, upon completion of the temporary assignment, candidates with strong work ethic, exhibiting agency Core Values, and who excel in the temporary placement, will be strongly considered to transfer into an equivalent, permanent position within the Case Management department!

Position Overview

Title: Case Manager                      

Reports to: Assistant Director of Case Management

Department: Behavioral Health Homes (BHH)

Classification: Non-Exempt; Union

Work as part of the Behavioral Health Homes multidisciplinary team to support the care delivery of persons served in several interdependent areas including self-management support, delivery system design, decision support, clinical information systems, and community linkages.

Essential Functions:

  • Assist persons served to access improved care coordination, linkage, referral, family support and health and wellness promotion.
  • Assist in follow-up care and follow through on recommendations/referrals.
  • Assist with appointment scheduling, and accessing and transporting to services.
  • Identify and address persons served perceived barriers to treatment participation.
  • Skill building/teaching/coaching to help individuals maximize independence in the community.
  • Monitor persons served participation in and response to treatment.
  • Reach out to persons served on a regular basis to assess how they are doing. Brief check-ins, usually fifteen (15) minutes, should be conducted by phone as well as in person.
  • Demonstrate an understanding and appropriate use of Stages of Change, Motivational Interviewing, and skill-based interventions.
  • Understand the philosophy of BHH and have the ability to provide excellent customer skills to our persons served in describing what this enhancement to services can offer.
  • Assist in accessing self-help, peer support groups, wellness centers, and other self-care programs.
  • Teaching and coaching self-advocacy for individuals and families.
  • Attend regular team meetings for developing/sharing medical/behavioral health services which persons served have received, including gaps in care, and their treatment regimens.
  • Assist with entitlements.
  • Meet with Director of Integrated Health on a regular, weekly basis.
  • Attend all required trainings as assigned.
  • Other duties as assigned.

Minimum Qualifications:

  • Associate degree [or sixty (60) credits equivalent] in a related field, OR, certification in medical or human services field required'
  • A minimum of two (2) years of behavioral health or human services related experience may be considered in lieu of the degree/certification at management's discretion
  • Current, valid Motor Vehicle Drivers' license required
  • Vehicle available for use during the workday required
  • Competent user of technology including e-mail, agency intranet and the electronic client record
  • Demonstrated ability to work with clients in the field teaching skills necessary for community living and supporting recovery
  • Excellent written and oral communication skills
  • CPR/First Aid Certified or eligible
  • Bilingual (Spanish/English) preferred

Physical Requirements:

  • Regularly required to sit, use hands to finger, handle or feel objects, tools, or controls, and climb stairs
  • Regularly required to walk, talk and/or hear
  • Speaking and hearing ability should be sufficient to communicate effectively by phone or in person at normal volumes
  • Vision adequate to read correspondence, computer screen, forms, etc.
  • Specific vision abilities required by this position include the ability to adjust focus
  • Occasionally required to stand and climb or balance
  • Occasionally lift and/or move up to 25 lbs

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer Statement:
Sound Community Services, Inc. is an equal opportunity employer.  All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.