Case Manager (Community Support Program)

Posted: 05/28/2024

How to Apply:
Please go to the Sound Community Services, Inc. Job Opportunities website, https://soundcommunityservices.org/job-opportunities/ , and select the posting for which you would like to apply. Be sure to attach your resume and cover letter. 

$1,000.00 Sign-On Bonus ($250.00 in first paycheck, $750.00 after successful completion of new-hire probationary period)!

Compensation:  $21.16/hour

*And, individuals who are bilingual in Spanish and English (proficiency test required) also earn an additional $0.50/hour! 

COMPETITIVE BENEFITS PACKAGE!

 Full Time Employees earn:

  • Generous PTO package includes:
    • 13 paid federal holidays annually
    • 5 paid personal/floating holidays annually
    • Paid sick time
    • Paid birthday holiday
    • PLUS, up to 20 Vacation days per year!
  • Company paid Life Insurance
  • Company paid Accidental Death & Dismemberment Insurance
  • 401K Available
  • Opt-in benefits available: Aflac, Pet Insurance, Employee/Spouse/Child Life Insurance, and Long Term Disability
  • Plus, Medical, Dental, & Vision Insurance!

Who We Are:
Sound Community Services, Inc. (SCSI) inspires hope by empowering our diverse community to find healing and growth!

Sound Community Services, Inc. is a private, not-for-profit organization dedicated to educating, assisting, and supporting individuals with persistent mental illness and substance use disorders.

We work tirelessly to create a culture and environment in which recovery and wellness are possible.

Who You Are:
Sound Community Services, Inc. is seeking team members whose mission is to display compassion, accountability, respect and excellence in our communities. 

Position Overview

Title:  Community Care Coordinator

Department:  Community Support Program

Classification:  Non-Exempt; Union

Schedule:   Full Time; Monday-Friday, First shift

Position Overview: 

To determine, plan and provide a complete network of aftercare services for individuals to make a successful transition to independent living in the community.

Essential Functions:

  • Provides service delivery including contact hours and location of services dictated by DMHAS Fidelity Scale.
  • Documentation including functional assessments and updates, recovery plans, and encounter notes are completed thoroughly, in a timely manner, and in line with the DMHAS Fidelity Scale.
  • Demonstrates an understanding and appropriate use of Stages of Changes, Motivational Interviewing, Skills Based Interventions. Demonstrates knowledge of mutual support groups available in the community.
  • Participates in Team Meetings as assigned, attends meetings prepared to discuss relevant client issues and treatment plan goals. Works collaboratively with the Client Accounts Administrator to support Persons Served for whom SCSI is Representative Payee. Identifies need for reduced level of care ensuring that transition to Recovery Pathways is completed in a timely fashion.
  • Facilitates yearly reassessments as necessary.
  • Attends mandatory PSRB Acquittee Fundamental Training Program and refresher courses in accordance with DMHAS requirements. Attends all other agency assigned trainings when designated.
  • Identifies need to discharge from services in a timely manner ensuring that documentation is completed. Maintains record of client contact and updates information in the electronic client record.
  • Develops and reviews recovery plans with Persons Served and assigned team members.
  • Provides advocacy and crisis intervention services as indicated by the treatment plan.
  • Develops linkages and follow-up programs for other agency-based support services and/or other community resources. Supports families as needed in understanding the impact of mental illness.
  • Assures appropriate entitlements are in place and assists PS in completing necessary paperwork to apply or reapply for benefits.

Minimum Qualifications:

  • Associate degree in Human Services, Social Work, Education, Psychology or related field, plus,
  • Minimum of two (2) years providing care management services to individuals with behavioral health needs.
  • Additional years of experience can be substituted for a degree at management's discretion.
  • Current, valid Motor Vehicle Driver's license and automobile available for use during the workday required
  • Competent use of technology including e-mail, agency intranet and the electronic client record
  • Demonstrated ability to work with clients in the field teaching skills necessary for community living and supporting recovery
  • Excellent written and oral communication skills
  • CPR/First Aid certified or eligible.

MINIMUM QUALIFICATIONS FOR PEER EMPLOYEES

  • High School Diploma or GED
  • Required completion of DMHAS Recovery University program
  • Three (3) years providing care management services to individuals with behavioral health needs
  • Current, valid Motor Vehicle Driver's license and automobile available for use during the workday required
  • Competent use of technology including e-mail, agency intranet and the electronic client record
  • Demonstrated ability to work with clients in the field teaching skills necessary for community living and supporting recovery
  • Excellent written and oral communication skills
  • CPR/First Aid certified or eligible.

Physical Requirements:

  • Regularly required to sit, use hands to finger, handle or feel objects, tools, or controls, and climb stairs
  • Regularly required to walk, talk and/or hear
  • Speaking and hearing ability should be sufficient to communicate effectively by phone or in person at normal volumes
  • Vision adequate to read correspondence, computer screen, forms, etc.
  • Specific vision abilities required by this position include the ability to adjust focus
  • Occasionally required to stand and climb or balance
  • Occasionally lift and/or move up to 25 lbs

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer Statement:
Sound Community Services, Inc. is an equal opportunity employer.  All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.