Eversource is Ready to Respond to Tropical Storm Isaias During Ongoing COVID-19 Pandemic


With the effects of Tropical Storm Isaias expected to begin impacting New England Tuesday afternoon and Wednesday morning, Eversource is closely monitoring the track of the strong storm. While continuing to operate under its COVID-19 pandemic plan and adhering to its strict social distancing, hygiene and enhanced sanitation measures to safeguard the health and well-being of workers and customers, the energy company’s line and tree crews are ready to respond to any damage or outages caused by this storm.

“With many customers still working remotely during this challenging time, we recognize how important it is to have reliable power,” said Eversource Vice President of Electric Operations Mike Hayhurst. “Working under the challenging conditions related to the pandemic, our crews are positioned around the state and ready to respond to any damage or outages caused by Tropical Storm Isaias. Our team will work around-the-clock to restore power as quickly and safely as possible – yet some restorations may take longer as we work to ensure the safety of our employees and customers.”

Eversource reminds customers to always stay clear of downed wires and to report them immediately to 9-1-1. Be sure to report any outage online at www.eversource.com, or by calling 800-286-2000. Customers who signed up for the company’s two-way texting feature can send a text to report an outage and receive outage updates as they happen.

The energy company always encourages customers to prepare for any severe weather by assembling or restocking a storm kit and making arrangements to look out for their families, friends and neighbors. Eversource also offers the following tips on its website to help customers prepare for emergencies:

Additional preparedness tips can be found at Eversource.com.

About Eversource
Eversource (NYSE: ES), celebrated as a national leader for its corporate citizenship, is the #1 energy company in Newsweek’s list of America’s Most Responsible Companies for 2020 and recognized as one of America’s Most JUST Companies and the #1 utility by Forbes and JUST Capital. Eversource transmits and delivers electricity to 1.25 million customers in 149 cities and towns, provides natural gas to 237,000 customers in 74 communities, and supplies water to approximately 198,000 customers in 52 communities across Connecticut. Eversource harnesses the commitment of approximately 8,300 employees across three states to build a single, united company around the mission of safely delivering reliable energy and water with superior customer service. The #1 energy efficiency provider in the nation, the company is empowering a clean energy future in the Northeast, with nationally-recognized energy efficiency solutions and successful programs to integrate new clean energy resources like solar, offshore wind, electric vehicles and battery storage, into the electric system. For more information, please visit eversource.com, and follow us on Twitter, Facebook, Instagram, and LinkedIn. For more information on our water services, visit aquarionwater.com.

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