Chelsea Groton Bank Introduces Phone Interpreter Services

Groton, CT – As part of Chelsea Groton’s continued commitment to helping all customers achieve their goals, the Bank is proud to now offer phone interpreter services through LanguageLine Solutions®.
“New London County is an incredibly culturally-diverse community,” shared Lori Dufficy, EVP, Director of Sales and Service at Chelsea Groton Bank. “Offering customers and prospects the opportunity to communicate with our team through an interpreter, whether they call in to the Bank or are inside one of our branches or departments, is simply the right thing to do. We want all members of our community to have the opportunity to clearly understand our product and service offering, and the advice we are able to provide. Partnering with LanguageLine enables us to better serve our diverse customer-base, by removing language barriers and improving communication between all parties.”

According to the US Census, nearly 750,000 Connecticut residents are speakers of a non-English language, which is higher than the national average.  The most common non-English languages spoken in Connecticut are Spanish, Portuguese, Polish, Italian, French, Chinese, French Creole, and Hindi. LanguageLine Solutions provides phone interpreters for these and over 230 additional languages.

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About Chelsea Groton Bank
Based in Groton, CT, Chelsea Groton Bank is a full-service mutually owned bank with over $1 billion in assets. Chelsea Groton Bank’s products and services include consumer banking, business banking, mortgage and business lending, cash management, financial planning and financial education classes. With 14 branch locations throughout New London County and a Loan Production Office in Hartford County, Chelsea Groton Bank also provides online and mobile banking, 24-hour telephone banking, and nationwide ATM banking for individuals, families and businesses. To learn more, please visit Member FDIC. Equal Housing Lender.