JOB TITLE:  Learning & Development Manager 
 

DEPARTMENT:  Human Resources 

Functions:  

• Manages the design, development, delivery, and evaluation of Bank-wide and department/function-specific training programs throughout the organization.
  • Consults with department managers to conduct needs assessments and develop new or modify existing training programs or other interventions to meet the needs of the organization.
  • Evaluates effectiveness of training programs and makes modifications to improve effectiveness.
  • Develops training materials and evaluation guidelines.
• Provides general consultation to management to identify/provide strategic training solutions to meet business needs.
  • Assists with the development, testing, tracking, and documentation of problems and recommends solutions.
  • Leads efforts to support and design developmental programs that cultivate, engage, and develop talent at all levels to ultimately contribute to a strong talent pipeline.   
  • Acts as project manager on critical training initiatives.
• Manages, fosters, and seeks out training vendor/outsourcing/consultant opportunities.
  • Evaluates effectiveness of vendor-managed programs and renews, expands, modifies, and manages third party relationships as appropriate.
• Responsible for reporting and tracking of training delivered and for training attendance by all employees.        Ensures training, and training record-keeping, supports the regulatory requirements and meets the Bank’s compliance/audit needs.   
• Benchmarks industry to ensure that best practices in education and training are promoted in the Bank.
  • Coaches and educates staff in various training methods and practices.
• May participates as a member of a variety of in-house committees/projects to provide insight regarding training impacts.
  • Advises committees of training capabilities and availability.
  • Manages the development of new or revised training programs.
• Coordinates, processes, and maintains records for employee educational programs, such as CFT, Tuition Reimbursement, CT School of Finance and Management, and other professional development programs.          
• Participates in the budget process as directed and ensures adherence to budget.
• Serves as liaison for other educational partnerships with local schools.  
• Participates in civic activities to promote growth and development of the community and a positive image for the Bank, including the promotion and delivery of financial literacy programs under the umbrella of Dime Academy.
• Under direction of the SVP, CHRO, develops policies and procedures for the department ensuring efficient processing of work and conformance with Bank policies and regulatory requirements.  
• Participates in and performs additional duties as required 

Physical Demands and Condition Requirements:

• General office environment. 

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

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