UCFS Healthcare receives NCQA Recognition

United Community and Family Services, Inc. (UCFS Healthcare) is proud to announce that our Norwich, Plainfield, and Griswold Health Centers have been recertified by the National Committee for Quality Assurance (NCQA), earning Patient-Centered Medical Home Recognition. NCQA’s Patient-Centered Medical Home (PCMH) Recognition is the most widely adopted PCMH evaluation program in the country.

The Patient-Centered Medical Home is a model of care that puts patients at the forefront of care. PCMHs build better relationships between patients and their clinical care teams. Research shows that PCMHs improve quality and the patient experience, and increase staff satisfaction, while also reducing health care costs. Practices that earn recognition have made a commitment to continuous quality improvement and a patient-centered approach to care.

“We are extremely proud to have our health centers recognized as Patient-Centered Medical Homes,” said Jennifer Granger, President/CEO.  “We are honored to receive this certification from the NCQA that recognizes our efforts to deliver high quality, affordable care that is centered around each of our more than 16,000 patients.”

For 146 years, UCFS Healthcare, a non-profit health and human services agency, has served the most vulnerable residents of Eastern Connecticut.  PCMH recognition is central to our mission to strive to eliminate health disparities and improve the health and well-being of the community.