Case Manager (Residential Programs)

How to Apply:

Please go to the Sound Community Services, Inc. Job Opportunities website https://soundcommunityservices.org/job-opportunities/ and select the posting for which you would like to apply. Be sure to attach your resume. references, and cover letter.

$1,000.00 - $2,000.00 Sign-On Incentive, based upon experience (25% paid in first paycheck, 75% after successful completion of new-hire probationary period)!

Compensation:  $21.16/hour

*And, individuals who are bilingual in Spanish and English (proficiency test required) also earn an additional $0.50/hour

COMPETITIVE BENEFITS PACKAGE!

Full Time Employees earn:

• Generous PTO package includes:
  • 13 paid holidays annually
  • 5 paid personal/floating holidays annually
  • Paid sick time
  • PLUS, up to 20 Vacation days per year!
• Company paid Life Insurance
• Company paid Accidental Death & Dismemberment Insurance
• 401K Available
• Opt-in benefits available: Aflac, Pet Insurance, Employee/Spouse/Child Life Insurance, and Long Term Disability
• Plus, Medical, Dental, & Vision Insurance!

Who We Are:

Sound Community Services, Inc. (SCSI) inspires hope by empowering our diverse community to find healing and growth!

Sound Community Services, Inc. is a private, not-for-profit organization dedicated to educating, assisting, and supporting individuals with persistent mental illness and substance use disorders.

We work tirelessly to create a culture and environment in which recovery and wellness are possible.

Who You Are:

Sound Community Services, Inc. is seeking team members whose mission is to display compassion, accountability, respect and excellence in our communities. 

Position Overview:

The residential Case Manager is responsible for coordinating all aspects of the resident’s treatment while admitted to the residential program.  This includes but is not limited to coordinating, linking, assisting, planning, attending treatment appointments, monitoring, mentoring, educating, teaching, developing treatment plans, and work plans.  The Case Manager will be consistently assessing the residents' progress within the program ensuring that they are moving forward at a pace that is in line with the discharge date.  This position is also responsible for all assessments upon and during admission (i.e.: functional assessment, risk, etc.).  The Case Manager will communicate all progress and concerns with all staff involved with the residents' treatment while admitted to the residential program.

Essential Functions:

• Excellent written and oral communication skills;
• Provide daily oversight to all residents involved in the program;
• Develop ongoing transition plans with each resident specifically targeting moving from program to community living with the required length of stay of the program standards;
• Develop discharge planning with each resident as required by program standards;
• Coordinate all treatment team meetings as required by program standards;
• Complete all life skills assessments as required by program standards;
• Complete quarterly treatment plans with each resident;
• Complete monthly budgets for all SCSI payee residents;
• Ensure that all residents have proper entitlements in place, including but not limited to social security, Medicaid, or Medicare.
• Complete crisis plans as needed;
• Maintains clients paper/ECR charts;
• Completes internal and external referrals as required (i.e. SMHA, medical providers, OASIS, etc.);
• Connects with treatment team or resident upon 24 hours of hospitalizations;
• Attends all treatment team meetings with inpatient staff;
• Completes and adjusts all acuity or MGAF scores as needed;
• Monitor resident's administering medications as scheduled;
• Complete a daily schedule in the electronic medical record;
• Complete daily documentation as required by the program;
• Complete apartment checks to ensure residents are maintaining cleanliness/upkeep of the apartment;
• Assist residents on developing daily living skills such as cooking, cleaning, shopping, transportation, budgeting, personal hygiene, sex education, and other areas;
• Provide discharge coordination supports to the MKRP program in order to ensure residents are moving through the system in a timely fashion;
• MKRP discharge coordination will include but is not limited to team meetings with the residents and providers, providing updates to the MKRP team weekly, coordinating any development of discharge goals and assigning tasks as needed to the goals, documenting all discharge planning efforts within the electronic health record;
• Report all changes in behavior or mental state to appropriate team members (i.e. Program Coordinator, etc.);
• Utilizes motivational interviewing techniques to enhance resident's success of recovery;
• Provide transportation to appointments or scheduled activities;
• Participate and facilitate all safety drills;
• Report all maintenance, environment, or emergency situations to appropriate people (landlord, Program Coordinator, AOC, MOT);
• Ability to navigate self in every residents electronic client record;
• Manage case load on a daily basis which includes but is not limited to appointments, activities, mentoring and other ADL skills;
• Provide direct feedback to Program Coordinator as required, ensuring that proper treatment and support is being provided;
• Maintain cleanliness of the office as needed;
• All other duties as assigned.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools, or controls, and climb stairs. The employee frequently is required to walk, talk and/or hear; Speaking and hearing ability sufficient to communicate effectively by phone or in person at normal volumes.

Vision adequate to read correspondence, computer screen, forms, etc. The employee is occasionally required to stand and climb or balance. The employee must occasionally lift and/or move up to 25lbs. Specific vision abilities required by this position include the ability to adjust focus.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications:

Associate’s degree in a related field required (additional experience may be considered in lieu of a degree); a minimum of two (2) years of behavioral health or human services related experience required (custodial care will not be counted as experience); competent user of technology including e-mail, agency intranet and the electronic client record; excellent written and oral communication skills; CPR/First Aid Certified or eligible; current valid drivers' license is required.

Equal Opportunity Employer:

Sound Community Services, Inc. is an equal opportunity employer.  All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.